ATMOSPHEREThe inside of the restaurant is a bit nicer and more modern than your usual red-carpeted dim sum or Asian restaurant. There are two floors and the top floors are usually for larger parties.FOODI have only come here for dinner on festive occasions. The food is nothing special, usually not seasoned enough. We had a huge hot pot dinner here once, which was pretty worth it. They bring huge trays of decorated raw foods and you sit around and cook it yourself. That's fun to do and hard to find in other restaurants.PRICESThe food is decent but very overpriced compared to nearby locations.SERVICEThe waiters are pretty nonchalant. They are visibly unhappy but they still deliver the food and try not to complain or be rude.Previous reviews have nailed this place on the head. Overall, this place could do a lot better for the prices they're charging. They can improve the quality of their food just a little and maybe be a bit more friendly before their current pricing can even be justified.
Reviewed by :
Natalee F.
On:
2/24/2013 7:41:00 PM
David's across the street was WAAAAYYY too crowded, so we decided to try Jade Harbor at 2PM on a Saturday night. Why is it so much less crowded? I think just because of the prices. The food seems similar, but about double the price? Then again, I'm not much of a connoisseur of Chinese food. I usually just order fried rice or fried noodles.We easily got a table at this time of night, which was nice. As a vegetarian, I just wanted vegetable fried rice, which wasn't on the menu. I asked the waiter about it and he looked very confused/ annoyed, but agreed to make it. The portions are huge and they taste decent, but then again, most things taste decent at that time of night, after a few hours of drinking.I have to give the waitstaff credit for their patience with the table of douche bags behind us. They got in a fight with each other halfway through their meal and one of them almost overturned the table, and made a big mess with falling dishes and food. He then ran to the door and screamed PEACE OUT BITCHESSSS to everyone in the restaurant, accidentally smashed his face on the door frame, and then walked out. The staff cleaned everything up, kept calm, and carried on.
Reviewed by :
Linden R.
On:
12/13/2012 12:57:00 AM
Ok, so I actually used to be a big fan of this restaurant until about 30 minutes ago when they tried to steal my friend's phone. It really was a great spot to go to for after hours, but after tonight WE WILL NEVER COME AGAIN!We had left Jade Harbor and had gotten like a block away when my friend realized he forgot his phone. He'd been texting on his phone prior to being served, and there was no doubt he left it on the table.So he goes back to the restaurant, and the hostess tries to turn him away saying "oh, I don't know about a phone, you come back tomorrow." My friend tried to explain he was here like 30 seconds ago, and she pretended not to recognize him. After realizing that she was trying to shoo him out, he quickly walks past her up the stairs despite her protests ...Once there he sees all the employees who had been working, sitting at a table with his phone in the middle (while playing with their own phones). He looks at them for a second, says "Fuck you," and grabs his phone and leaves.The worst part of this is that we have been coming for past couple months and they definitely know us as regulars. I don't know what we did to piss them off (I thought they liked us?) but we certainly won't ever go again!Please, if you have a nice phone-or are just outraged to hear about this happening-don't come to Jade Harbor! It's just so offensive..
Reviewed by :
Christina C.
On:
11/23/2012 9:47:00 PM
Worst $50 ever spent.Everything was frozen, everything was under seasoned, but yet overly salty.The servers job was to take your order and to give it to you far from where you could reach it on the table. The busser job was to slam plates in a bus tub loudly, very loudly, in order to stack them more tightly.1 star for poor service.Negative 5 for horrible food.Places like this make me wish I was the type to just get up and walk out.
Reviewed by :
Becca -N- Drew F.
On:
9/14/2012 5:51:00 AM
I have been coming here for almost 10 years. I used to go a lot more for my late night after the club food and it was always great. The food is tasty well made and usually fast.My favorite dishes are the beef pan fried noodles always crispy with not too much sauce and a good amount of beef. The salt and pepper tofu is another one of my favorites. It was originally ordered by a friend of mine who is a vegetarian and I liked it so much I always make sure to get it. The fish maw soup is also really good make sure you ask for soy sauce with chili peppers to spice it up a bit.I don't find my self in Chinatown as much as I used to and this last time I went with family and the service was a little lacking they forgot one of my orders and refilled a water glass and the water had a fly in it. I wont let one bad experience effect my overall review too much, but hopefully they aren't going downhill.
Reviewed by :
Charlie S.
On:
9/11/2012 4:39:00 AM
a ok place, cannot be too bad considering the other restaurants in Chinatown.
Reviewed by :
Jlin L.
On:
7/30/2012 5:44:00 PM
Me and my friends go here all the time. THEIR FOOD IS GOOD!!!! price is right. real chinese food, i think its best in philly china town.
Reviewed by :
Travis L.
On:
7/7/2012 12:26:00 PM
EDIT: I am shocked at the absolute change from my last dinner experience here. The food quality was surprisingly bad. We had a fried flounder, which was overcooked, and a brisket claypot, which had poor quality/tough beef. It also did not have any daikon. Lastly, our veggies had no flavor. The only thing good this evening was the salt-baked chicken, which was well-portioned and prepared. The dessert was a terrible green bean soup.The most unacceptable part was that we were asked by the waiter to give 15% after giving 10% for poor service and poor food. I have never been asked at a Chinese restaurant to give 15%, especially if it was a negative experience. He dared to phrase it as the restaurant requiring customers to pay 15%. Tip is never mandatory except for larger parties, but even so, I have never heard of waiters demanding tip at Chinese restaurants. This will be our last time.-Having gone to David's Mai Lai Wah a few nights before, Jade Harbor was a refreshing breath of fresh air in both service and food quality. I was surprised at the dishes we had, which were in many ways comparable to SF Chinese food, and that's absolutely saying something.We had the E dinner option, which included 4 dishes:1. Peking spareribs - wonderful glaze, sweet and tender. Decent portion size and overall sauce was distributed evenly.2. Soft shell crab- salt and pepper batter fried. Well-prepared and every piece was edible. Not over-seasoned, thankfully.3. Fried green beans - really great veggie dish with a bit of minced pork and some heat. Deep fried garlic on top really sealed the dish together and the beans maintained their texture. Solid.4. Satay beef vermicelli clay pot - Surprisingly delicious with just the right amount of heat. Could have used a bit more sauce, as the vermicelli absorbed a lot of the liquid and ended up dry. But overall, great flavor with the Satay.For only $48 with dessert (the most disappointing red bean soup with tapioca after 4 great dishes) and a soup, this is a great deal. Really a great competitor in Chinatown.
Reviewed by :
Steve D.
On:
5/2/2012 1:44:00 PM
Due to crappy service accross the street at davids mai lai wah, we ended up in Jade Harbor. The staff was friendly, and of course it was after midnight, and the restaurant was pretty busy, and we were seated pretty quikly.The food was really good and the servings were heaping. They also take really good care of the tanks that keep the crabs and lobsters alive as they were scrubbing them down while we were eating...that was actually pretty cool as they were picking huge live crabs out of the tanks...they also have some really good Cognac, Martell cordon blue and XO too, hell yeah!!! make it a double!!The Noodles here are really tastey, the soups were great and the Generals Chicken hit the spot!!! 3 entrees, Soup, egg rolls, and rice all for 35 bucks....it doesn't get any better after midnight.
Reviewed by :
Vichet O.
On:
4/17/2012 2:08:00 AM
Right across the way from David's Mai Lai Wah, open at the same crazy hours, minus the crowd. I always come here when the line for David's is out the door, because seriously, screw that. Food lines are for commies, and this is Amurca!Are you going to ask me what's good? Well, because I'm about as authentic and Chinese as a fortune cookie, and about as Cambodian as... well... a Cambodian, I can tell you that all of their Chinese-American dishes are a nice combination of big, tasty, and cheap.This place is rock solid, with no frills, and gets the job done. And seriously, were you looking for haute-cuisine at 3 in the morning?
Reviewed by :
Mimi L.
On:
4/15/2012 9:24:00 PM
Went to dinner with my family. The food was good. lol. Sizzling pepper steak. Snap peas in a garlic sauce, salt baked seafood and salty fish fry-rice. I was starved and everything tasted really good. The salty-fish fry-rice is an acquired taste. I wasn't too fond of this dish but asked for some plain steamed rice.Our waiter was really nice and very attentive. Our overall experience is good.
Reviewed by :
M M.
On:
3/26/2012 3:32:00 AM
Typical Chinese restaurant so don't expect great service, but food was good. Would definitely go again.
Reviewed by :
Cindy L.
On:
3/8/2012 2:41:00 AM
Philly Chinatown is so small and if you're not from the area, none of the restaurants seem to jump out as "the best" while you're walking around searching for some good Chinese food. We saw that this place was decently crowded and we stopped a guy walking out. He said that this place had fresh and tasty seafood.Walked in -- pretty crowded but we were seated right away. Ordered some of my faves -- fried shrimp with walnuts & broccoli, flounder, oysters, jellyfish. yum yum -- was a happy camper. The shrimp & flounder were DEElicious!! The jellyfish had a bit too much flavor to it but I've had a lot worse. I prefer it having more taste rather than blandness. Oysters however -- I guess Im not a fan of cooked oysters (half-shell junkie!! swoon). I couldn't eat the oysters -- didn't enjoy at all. My dad liked it so I guess it was just me. Also they gave us complimentary sweet soup at the end -- peanut & sugary??Pretty solid Chinese food. You're not going to get the opulence of NYC but good food.Service -- didn't have any problems. They were pretty friendly & there are english menus if you need as well. BTW they charge more if you pay by credit which they didn't tell us -- so all of a sudden our bill was upped a few dollars. pay cash -- save money! =)
Reviewed by :
Rachel T.
On:
2/10/2012 2:55:00 PM
My opinion of this place may be slightly skewed, so it does deserve a retry. The first and only time I came here was after driving here from Boston and getting in late, maybe 11 pm or midnight. Instead of heading home first we were starving and needed some legit sustenance. I think we got the most American options on the menu, pork fried rice and general tsao's (or something), but that coupled with tea and extreme exhaustion from 7 hours of oncoming headlights was like pure magic and joy. The food tasted extremely fresh and not overly oily or fatty or salty. I was pleasantly surprised.Complaints about the service seems strange to me, considering I remember pretty great servers and prompt food arrival. Maybe we're just adorable.
Reviewed by :
Rocky V.
On:
1/21/2012 6:55:00 PM
Going to keep it short and simple....food EXCELLENT! My favorite spot, service? TERRIBLE...the worst!We were chased down literally by a waiter for more tip after we dropped 12%. I believe that's a lot for Chinatown and on top of that, the waiter didn't serve us at all! Because of that, will be very cautious next time.
Reviewed by :
Cindy T.
On:
1/19/2012 1:25:00 PM
Foods ok, but terrible late night service, the waiters are extremely horrible.
Reviewed by :
Josh L.
On:
1/7/2012 10:45:00 AM
I liked their soup (ginseng and black-bone chicken). Other food we ordered was just ok.
Reviewed by :
tink418
On:
2008-11-27
We came over the bridge (we live in Jersey) for dinner on Thanksgiving day since I caught a rare break from cooking. We walked up & down Chinatown looking for a nice place when I asked a nice Chinese lady where her family goes to eat. ...?
Reviewed by :
eclong
On:
2006-12-14
This is an easy place to order takeout and the prices are in line with most other chinese places in the area. Food comes out hot and well done, with quantities on the small side, but not too small. If you are by yourself, you can try a ...?
Reviewed by :
A TripAdvisor Member
On:
2006-12-13
This is one of the better choices for dinner, especially if you like spicy dishes. I had the two dishes which were quickly prepared and served to me. The quantities were smaller than Joy Tsin Lau but fairly good. ...?
Reviewed by :
David L.
On:
2005-09-14
this place is food for chinese people out there, also for other people that likes seafood, the prices are kind of high, but its really worth it, i love this place. ...?
Reviewed by :
best_eats
On:
2005-05-28
my friends came to visit me in Philadelphia, and they wanted chinese food. I was planning another place, but i never been to jade harbor. Wow! That's all i have to say. Was that a treat. We order mostly seafood like sautee lobsters, ...?
Reviewed by :
jcr3w101
On:
2005-05-21
If u want Chinese Food late at night, this is the place to go to. When u go to Chinatown and order the Seafood Soup, S/S Pork, Lemon Crispy Chicken, Claypot Fish, Walnut Shrimp, etc, and the food comes out good, then u know where to go to. ...?
Reviewed by :
jacob_j
On:
2005-05-21
This place serves fantastic chinese food. On top of that, it's clean and service is great. I had the 7 course meal: seafood soup w/ fish mahal(sp.), jellyfish, walnut shrimp, sautee lobster, steam fish (big), salt n pepper calamari, ...?
Reviewed by :
mxtarantino
On:
2004-05-29
The is little restaurant on the coner of race and 10th is one of the well kept secret. While everyone is going to the famous Tai Lake, my dad took me here. Not only was the food taste consistant everytime i went there, they give the most ...?
Reviewed by :
Anonymous
On:
Jade Harbor is a cozy spot in Chinatown, known for its live fish and lobster tanks and authentic specialties. Try the coveted shark's fin soup with shredded chicken or seafood at least once, for it is quite expensive. It has a faintly ...?
Reviewed by : Iris Y. On: 3/20/2013 4:51:00 AM
Reviewed by : Natalee F. On: 2/24/2013 7:41:00 PM
Reviewed by : Linden R. On: 12/13/2012 12:57:00 AM
Reviewed by : Christina C. On: 11/23/2012 9:47:00 PM
Reviewed by : Becca -N- Drew F. On: 9/14/2012 5:51:00 AM
Reviewed by : Charlie S. On: 9/11/2012 4:39:00 AM
Reviewed by : Jlin L. On: 7/30/2012 5:44:00 PM
Reviewed by : Travis L. On: 7/7/2012 12:26:00 PM
Reviewed by : Steve D. On: 5/2/2012 1:44:00 PM
Reviewed by : Vichet O. On: 4/17/2012 2:08:00 AM
Reviewed by : Mimi L. On: 4/15/2012 9:24:00 PM
Reviewed by : M M. On: 3/26/2012 3:32:00 AM
Reviewed by : Cindy L. On: 3/8/2012 2:41:00 AM
Reviewed by : Rachel T. On: 2/10/2012 2:55:00 PM
Reviewed by : Rocky V. On: 1/21/2012 6:55:00 PM
Reviewed by : Cindy T. On: 1/19/2012 1:25:00 PM
Reviewed by : Josh L. On: 1/7/2012 10:45:00 AM
Reviewed by : tink418 On: 2008-11-27
Reviewed by : eclong On: 2006-12-14
Reviewed by : A TripAdvisor Member On: 2006-12-13
Reviewed by : David L. On: 2005-09-14
Reviewed by : best_eats On: 2005-05-28
Reviewed by : jcr3w101 On: 2005-05-21
Reviewed by : jacob_j On: 2005-05-21
Reviewed by : mxtarantino On: 2004-05-29
Reviewed by : Anonymous On: